Legal Information

Bdt gom Terms and Conditions — Clearly, in plain language

Please take a moment to read these Terms & Conditions before using bdt gom. Everything is written in plain language — no legal jargon.

Last Updated: January 2026
Account Registration

You must register with accurate information. Each person is allowed one account only. You must be at least 18 years old.

Payments & Withdrawals

Transactions via Mobile Pay, Nagad, and bank transfer. Secure payment processing and timely payouts guaranteed.

Bonuses & Offers

Bonuses come with specific terms. Withdrawals are not permitted until the wagering requirement has been met.

Prohibited Activities

Fraud, multiple accounts, and system hacking are strictly prohibited. Violations will result in permanent account closure.

Responsible Gaming

Set spending limits, take a break, or self-exclude. Strictly prohibited for users under 18.

Terms Updates

Bdt gom reserves the right to update the Terms at any time. You will be notified at your registered email address if any changes are made.

By creating an account and using bdt gom, you agree to these Terms and Conditions. We recommend reading through them once before you get started.

1. General Terms

Bdt gom (bdtgom.app) is an online gaming and betting platform serving users in Bangladesh. These Terms and Conditions ("Terms") constitute a legally binding agreement between bdt gom and the user.

By using this platform, you confirm that:

  • You are at least 18 years of age.
  • You are using this service of your own free will and with full awareness.
  • Online gaming is legally permitted in your region.
  • You have read and agreed to all terms outlined in these Terms and Conditions.

If you do not meet any of the above conditions, please refrain from using bdt gom.

Bdt gom reserves the right to suspend or terminate any user's access at any time, particularly where there is evidence of a breach of these Terms & Conditions.

2. Account Registration

The following requirements must be met to open an account on bdt gom:

One Account Policy

Each person may hold only one account. If multiple accounts are found under the same name, device, IP address, or payment method, all accounts will be closed and all balances may be forfeited.

Information Required at Registration

  • Full name (as shown on National ID)
  • Active mobile number
  • Valid email address
  • Date of birth
  • Current address

Accounts registered with incorrect or false information may be terminated at any time. If your details change after registration, please update them through customer support.

Password Security

Keep your account password strictly confidential. Do not share it with anyone. If you suspect unauthorized access to your account, notify us immediately.

3. Age Verification & KYC

You must be at least 18 years old to use bdt gom. This is strictly enforced.

What is KYC and when is it required?

KYC (Know Your Customer) is the identity verification process. KYC will be required in the following cases:

  • Before making your first withdrawal
  • If a single withdrawal exceeds ৳50,000
  • If suspicious activity is detected on the account
  • If bdt gom determines it necessary

Documents Required for KYC

  • Scanned copy of National ID (NID) or passport
  • A selfie holding your NID
  • Proof of payment method (where applicable)

Large withdrawals will not be processed until KYC is complete. Verification is typically completed within 24–48 hours of submitting the required documents.

4. Deposits & Payments

The following payment methods are currently accepted on bdt gom:

  • Mobile Pay (Personal & Agent)
  • Cash
  • Rocket
  • Bank Transfer (BRAC, Dutch-Bangla, Islami Bank)

Deposit Rules

  • Minimum deposit: ৳ 200
  • Maximum single deposit: ৳50,000
  • Daily maximum deposit limit: ৳ 1,00,000
  • Deposits are generally instant — if delayed, they will be credited within 30 minutes.

Only use payment methods registered in your own name. Depositing via someone else's Mobile Pay or bank account may result in account suspension.

Transaction History

A full record of your deposits and withdrawals is available under the 'Transaction History' section of your account. If you spot any discrepancy, contact customer support within 72 hours.

5. Withdrawal Policy

The following rules apply when withdrawing funds from bdt gom:

  • Minimum withdrawal: ৳500
  • Maximum single withdrawal: ৳ 2,00,000
  • Daily maximum withdrawal: ৳ 5,00,000

Processing Time

  • Up to ৳10,000: Instant to a maximum of 2 hours
  • ৳10,001 to ৳50,000: 2–12 hours
  • Above ৳ 50,000: 24–48 hours after KYC verification

Withdrawal Restrictions

Withdrawals may be held or rejected in the following circumstances:

  • If the bonus wagering requirement has not been met
  • KYC not completed
  • Account is under investigation
  • Payment method verification is still pending

Withdrawals can only be made to the same payment method used for the deposit. Requests to withdraw via a different method will require additional verification.

6. Bonuses & Promotions

Bdt gom regularly offers a variety of bonuses and promotional deals. Each offer has its own terms, which are clearly stated on the offer page.

Welcome Bonus

To qualify for the welcome bonus as a new member, your first deposit must be a minimum of ৳500. To withdraw bonus funds, you must meet a specified wagering requirement (typically 5–15x).

General Bonus Terms & Conditions

  • Each bonus may only be used once (per account, per household, per device).
  • Bonuses cannot be withdrawn before the wagering requirement has been met.
  • Any bonus not used before its expiry date will be automatically forfeited.
  • Bdt gom reserves the right to withdraw or modify any bonus at any time.
  • If bonus abuse or misuse is detected, the account may be terminated.

Cashback & Loyalty Points

Weekly cashback rates, loyalty point rates, and their terms may change from time to time. Check the promotions page for the latest information.

7. Betting Rules

The following rules apply when placing bets on bdt gom:

Betting Rules

  • Once a bet is confirmed, it cannot be changed or cancelled.
  • Live betting odds change rapidly once a match is underway.
  • If a bet fails due to a technical issue, the stake will be refunded.

Bet Cancellation Conditions

Bdt gom reserves the right to cancel bets in the following cases:

  • If a match or event is cancelled or postponed
  • If incorrect odds or information are published
  • If evidence of match fixing is found
  • If an incorrect amount is credited due to a system error

Maximum Win Limit

A maximum of ৳10,00,000 can be won in a single day from a single bet (this may vary by category and event). Any amount exceeding this limit will not be paid out.

8. Prohibited Activities

The following activities are strictly prohibited on bdt gom:

  • Creating or operating multiple accounts
  • Bonus abuse or fraudulent claims
  • Attempting to hack, crack, or gain unauthorized access to the system
  • Using or accessing another person's account
  • Money laundering or transactions involving illegal funds
  • Unauthorized use of the bdt gom name or logo
  • Betting via automated bots or software
  • Threatening or harassing behavior toward customer support staff

Involvement in any of the above activities will result in immediate account closure, forfeiture of all balances, and legal action where applicable.

9. Privacy & Data Protection

Bdt gom takes the privacy of your personal information very seriously. We will never sell your data to third parties.

Your information is used solely for the following purposes:

  • Account Management & Identity Verification
  • Payment processing and fraud prevention
  • Compliance with legal obligations
  • Service improvement and delivering a personalized experience

For more details, visit our Privacy Policy Read.

10. Responsible Gaming

Bdt gom believes in responsible gaming. Gaming is meant to be enjoyable — it should never be seen as a source of income.

Benefits Available to You

  • Deposit Limit: Set daily, weekly, or monthly deposit limits.
  • Session limits: Set a limit on how long you play in a single session.
  • Cooling-Off Period: Temporarily suspend your account for 24 hours to 30 days.
  • Self-exclusion: Exclude yourself entirely from the platform for a set period of time.
  • Support: If you run into any issues, please contact our customer support.

For more details, visit our Responsible Gaming Visit the page.

No one under the age of 18 is permitted to use bdt gom. We are continuously working to prevent underage access.

11. Account Closure

Closed at Your Request

You can request account closure at any time by contacting customer support. Please withdraw any remaining balance before the account is closed.

Closed by bdt gom

Bdt gom may close an account under the following circumstances:

  • Breach of Terms
  • Evidence of fraud or deception
  • Legal Guidelines
  • Accounts inactive for an extended period (over 12 months)

Inactive accounts may be charged a monthly maintenance fee of ৳50 after 6 months of inactivity (until the balance reaches zero).

12. Dispute Resolution

If you have a dispute or complaint, please try to resolve it through customer support first. We generally respond to all complaints within 7 business days.

Complaints Process

  1. Submit your complaint via live chat or email.
  2. Provide full details of your complaint along with supporting evidence (screenshots, transaction IDs).
  3. Our team will investigate and notify you of a decision within 7 business days.
  4. If you are not satisfied with the decision, the matter may proceed to arbitration.

Bdt gom's decisions are considered final — however, an appeal may be submitted if there is clear evidence of an error.

13. Changes to Terms

Bdt gom reserves the right to update these Terms and Conditions, in part or in full, at any time. For significant changes:

  • Advance notice will be sent to your registered email.
  • The date and summary of any changes will be noted at the top of the page.
  • Continued use of the service after any changes have been made will be considered acceptance of the updated terms.

We recommend checking this page regularly. The "Last Updated" date at the top of the page will let you know if any changes have been made.

14. Contact Us

If you have any questions or need clarification about these Terms and Conditions, please get in touch with us:

  • Email: support@bdtgom.app
  • Live Chat: Click the chat icon in the bottom right corner of the website or app.
  • Time: 24 hours a day, 7 days a week

We typically respond within 3 minutes on live chat and within 12 hours by email.

You'll also find answers to many common questions on our FAQ page — View Here।

General Questions

Frequently Asked Questions About Terms & Conditions

The wagering requirement means the bonus amount must be wagered a set number of times before a withdrawal can be made. For example, a ৳100 bonus with a 10x wagering requirement means you must place ৳1,000 in bets. After that, any winnings can be withdrawn.

If you close your account voluntarily, your remaining real-money balance will be refunded. However, if the account is closed due to a breach of terms, bonus balances may be forfeited and any real-money balance will be subject to a decision following an investigation.

Using multiple accounts from the same device or IP address may be flagged as suspicious. If this applies to you, contact customer support in advance and verify the identity of both accounts — that way there won't be any issues.

Yes, prior notice will be sent to your registered email before any major changes. For minor updates, the date at the top of the page will be revised. We recommend checking this page from time to time.

Contact live chat immediately and provide your transaction details. If the deposit has not been used, a refund may be possible. So if you notice an accidental overpayment, reach out right away.

Done reading the Terms?

Join bdt gom safely today. Registration is free, you'll receive a bonus on your first deposit, and support in Bangla is always available.

By registering and using the service, you are considered to have accepted these Terms and Conditions.

বাংলা