Everything about how your personal data is collected, stored, used, and protected is laid out here in plain language — no hidden clauses.
All your personal and financial information is protected with military-grade encryption. No outside party can access this data.
Bdt gom never sells your data to any third party. Your data belongs to you.
Only authorised staff can access your information, and only for specific reasons. Every access is logged.
Your data is stored on secure servers. Regular backups and security checks are carried out.
You have the right to view, correct, or delete your data and may submit a request at any time.
If you no longer wish to receive promotional emails or SMS messages, you can unsubscribe at any time.
This privacy policy applies to bdt gom (bdtgom.app) and all its services. By using our services, you are considered to have accepted this policy.
Welcome to bdt gom. We understand how valuable your personal information is. This Privacy Policy clearly sets out how your data is collected, where it is stored, who can access it, and what rights you have.
Bdt gom is a responsible online gaming platform. We believe transparency is the foundation of trust — which is why there's no complicated legal language here, just clear and straightforward information.
This privacy policy applies to the following services:
If any part is unclear or you have questions, email us directly at support@bdtgom.app. We respond in Bengali.
Bdt gom collects two types of information — what you provide directly, and what is collected automatically while you use our services.
| Data Type | When It Is Collected |
|---|---|
| Full Name & Date of Birth | At the time of registration |
| Mobile number & email | At the time of registration |
| Current Address | During Registration & KYC |
| National ID / Passport Number | During KYC Verification |
| Payment details (Mobile Pay/Nagad number) | During Deposits & Withdrawals |
| Messages Sent to Support | When using Customer Support |
We never directly collect or store your password in plain text. Passwords are always stored as encrypted hashes.
Bdt gom uses your information only for specific, legitimate purposes. Each purpose is clearly outlined below:
We never use your data for marketing purposes without your consent. During registration, you will have the option to opt in or out of marketing communications.
Bdt gom never sells your personal information to third parties. However, certain information may be shared in the limited circumstances described below:
Only the minimum necessary information is shared with Mobile Pay, Nagad, and banks to process transactions. These third parties maintain their own privacy policies.
We may be required to disclose information in response to a court order, a lawful request from an investigating authority, or applicable legal obligations. In such cases, we disclose only the minimum information necessary.
Certain device and transaction data may be shared with industry-level fraud detection services. This information is never used for advertising.
In the event of a company merger or acquisition, you will be notified in advance and given the opportunity to review any new privacy policy.
Bdt gom uses cookies on its website. Cookies are small data files stored in your browser.
You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may cause some features to stop working properly.
Bdt gom does not retain your data longer than necessary. Retention periods vary depending on the type of information:
| Data Type | Retention Period |
|---|---|
| Account Information (Active Account) | For as long as the account remains active |
| Account Information (Closed Account) | Up to 5 years after account closure |
| Transaction Records | 7 Years (Legal Requirement) |
| KYC Documents | 5 Years |
| Customer Support Chat | 2 years |
| Marketing Preference Data | Until consent is withdrawn |
| Log Files & Analytics | 1 Year |
Once the retention period expires, data is deleted securely and irreversibly.
You have full control over your personal data. bdt gom guarantees the following rights:
You can request to see what information we hold about you.
You may request corrections to any inaccurate or outdated information.
Under certain conditions, you may request that your data be deleted.
You may request that your data not be used for specific purposes.
You may request a copy of your data in a readable format.
You can object to your information being used for marketing or profiling purposes.
To exercise these rights, email us at support@bdtgom.app. We are required to respond within 30 days. Identity verification may be required in some cases.
Bdt gom strictly does not collect information from or provide services to anyone under the age of 18. This is one of our core policies.
If we become aware that we hold data belonging to a minor, that account will be suspended immediately and all associated data will be deleted.
If you become aware that a minor is using bdt gom, please contact us immediately at support@bdtgom.app.
Bdt gom follows the highest industry standards to keep your information secure. Our security measures include:
Please keep in mind — no one can guarantee 100% security on the internet. Make sure you change your password regularly to help keep your account safe.
Bdt gom uses a number of trusted third-party technology services. These include:
These service providers are bound by contract with bdt gom and may only use your data for the specified purpose. They are not permitted to use it for their own commercial interests.
Bdt gom is not responsible for the privacy practices of any external websites linked from its platform.
Bdt gom may update this Privacy Policy as needed. When changes are made:
We recommend checking this page from time to time. If you have any concerns about your rights or privacy, feel free to reach out to us at any time.
For any privacy-related questions, requests, or complaints:
We typically respond to privacy-related requests within 30 days and to general enquiries within 24 hours.
You can also find answers to many privacy-related questions on our FAQ page — View here।
General Questions
Every piece of information you share with bdt gom is kept with the highest level of security. Register with confidence and enjoy the best gaming experience.